Frequently Asked Questions

🏠 BnB & Short Stays

How do I book a BnB stay?
Browse listings on the BnB Stays page, select your dates and guests, then contact the host directly via WhatsApp or phone.

Can I list my property as a BnB?
Yes! Visit List Your Space to add your property through our Houzez-powered system.

🏢 Monthly Rentals

How do I search for a rental?
Use the search on the Monthly Rentals page. Filter by area, type, bedrooms and price.

Is it free to browse listings?
Yes — browsing and contacting landlords is completely free.

🛍️ Marketplace

How do I become a vendor?
Visit Become a Vendor and register. Your 7-day free trial starts immediately.

What does a subscription cost?
Plans start from KES 500/month. See Marketplace Pricing.

🔧 Services

How do I list my business?
Visit List Your Business and create your profile. Plans from KES 800/month.

How do customers book me?
Customers fill in the booking form on your profile. You receive an instant email notification.

💳 Payments

What payment methods are accepted?
M-PESA, Visa/Mastercard via PesaPal.

Does my subscription auto-renew?
No. You receive a reminder 3 days before expiry and renew manually.